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Privacy Policy

Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. If you have any queries please contact info@lumenate-marketing.co.uk 

Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.

How We Use Your Personal Data

We use the data you provide via this website to:

  • communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms

  • monitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used

  • operate our business more effectively, for example: we seek feedback and use this to help improve our service

​Our “Lawful Reasons” For Processing Your Personal Data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

How Long We Keep Personal Data

Your personal information will be retained for as long as it is necessary to carry out the purposes set out in this privacy policy (unless longer retention is required by the applicable law). However, we will not retain any of your personal information beyond this period and the retention of your personal information will be subject to periodic review. We may keep an anonymised form of your personal information, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.

Questions or Complaints

In the first instance we hope you will contact us directly with any questions or complaints (contact details are at the top of this page). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/

Our Use of Google Analytics

We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) – Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualize and personalize the ads of its own advertising network. Related information:

© 2024 Lumenate Marketing Solutions Limited. All rights reserved. 

Company Registration:15745772. Registered in England and Wales. 

Registered office address: Cortlandt, George Street, Hailsham, East Sussex, BN27 1AE

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